People Matters Blog

MBTI Step II Facets: Tough–Tender

12 Sep 2017

A couple of months ago, a participant in a training program told me she thinks of his Tough behavior in terms of removing a small bandage. She said Tough behavior is like removing that bandage in one quick pull. For her, pulling the bandage off slowly only prolongs the pain. This firm approach can be effective as long as it doesn’t cross over the line and become stern. Tender behavior certainly does not intentionally prolong pain. Instead, people who report Tender believe that a kinder and ge...

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