People Need People! Get More Out of Remote Working

Posted 06 April 2020 by
Nikhita Blackburn, Thought Leadership Lead Consultant, The Myers-Briggs Company

Based on the government’s advice, many people are now working from home or self-isolating. The first thing that came to mind when I heard this was that people need people! The FIRO framework gives us a simple way to remember that we all need, in varying amounts:

So, what can we do to fulfill our own and others’ needs in these three areas?


Inclusion is the extent to which you need to belong and be part of groups. 



Connection is the extent to which you need close one-to-one relationships with others.



Influence is the extent to which you need to influence others and have direction/influence from others.


Be mindful that people want varying amounts of these three FIRO needs, and don’t assume people’s needs based on their behavior. What you see is not necessarily what people want, and the FIRO framework helps to point out these differences do exist. It might be an idea to explore how each of your direct reports/colleagues wants to connect and go from there.