From time to time, we may disclose Personal Information to someone other than the individual who provided the Personal Information, as further described below:
Customers—The Company provides its Customers with the information that they need to properly administer or interpret Assessments. If you take an Assessment at the direction of one of our Customers, that Customer will receive from
the Company one or more Reports based on the Assessment you took and the responses you provided to that Assessment so that the Customer may properly counsel or advise you or provide you with other services.
Gift Recipients—If you purchase Products or Services for use by another individual (for example, as a gift), then we may provide the recipient of such Products or Services with your Personal Information.
Service providers—We may engage certain third parties to perform functions and provide services to us, including, without limitation, customer relationship management, contract management, order fulfillment, mass mailing, hosting and maintenance, database storage and management, business analytics, and direct marketing campaigns. As of the effective date of this Privacy Policy, the current list of service providers to whom we disclose Personal Information is as follows:
- Adobe Inc. (for electronic signature services);
- Arkadin, Inc. (for telecommunications services);
- Barracuda Networks, Inc. (for information security services);
- BlackTab Solutions (for customer relationship management services);
- CIENCE Technologies, Inc. (for lead generation and cultivation services);
- ClearSky Data, Inc. (for data storage);
- FedEx Corporation (for shipping services);
- Act-On (for marketing communications);
- Microsoft Corporation (for platform infrastructure services);
- Mimecast Services Limited (for email archive services);
- Mozy, Inc. (for backup and archive services);
- PayPal, Inc. (for payment processing services);
- Salesforce.com Inc. (for customer relationship management);
- SendGrid, Inc. (for email delivery services);
- Square, Inc. (for payment processing services);
- United Parcel Service (for shipping services);
- Virtunet, LLC (for backup and recovery services);
- Zendesk, Inc. (for customer support services);
- Zoho Corporation Pvt. Ltd. (for customer support services); and
- Zoom Video Communications, Inc. (for virtual delivery of training programs and professional services).
Pursuant to written agreements between
the Company and these service providers, each of these service providers only has access to such Personal Information as necessary to fulfill its obligation to
the Company, is not permitted to use Personal Information for any purposes other than those directed by
the Company, and is required to act in a manner consistent with the privacy principles articulated in this Privacy Policy and applicable law.
Foreign Distributors—-- We may provide Personal Information to our distributors in foreign markets. We only do so when we believe that providing such information will permit us to improve the Products or Services provided to Customers in that distributor’s territory, and only when the distributor’s use of such Personal Information is in accordance with the privacy principles described in this Privacy Policy. As of the effective date of this Privacy Policy, the Company’s distributors in foreign markets include:
- Assesta, Ltd. (South Korea);
- The Myers-Briggs Company Pte Ltd (a subsidiary company; Brunei; Cambodia; Indonesia; Malaysia; Mongolia; Myanmar; and Singapore);
- The Myers-Briggs Company Pty Ltd (a subsidiary company; Australia; Bangladesh; China; Hong Kong; India; Indonesia; Malaysia; Nepal; Pakistan; Singapore; Sri Lanka; and Taiwan);
- Fellipelli Consultoria e Diagnosticos (Argentina; and Brazil);
- Global Jobs Capacitacion S.P.A. (Chile);
- HDS Diagnostico Y Desarollo de Talento (Mexico);
- Heart to Heart Communication Consulting and Human Development (Egypt);
- Innovative HR Solutions (Bahrain; Kuwait; Oman; Qatar; Saudi Arabia; and the United Arab Emirates);
- Jopie Van Rooyen and Partners (Angola; Benin; Botswana; Burkina Faso; Burundi; Cameroon; Cape Verde; Central African Republic; Chad; Comoros; Republic of the Congo; Democratic Republic of the Congo; Cote d'Ivoire; Djibouti; Equatorial Guinea; Eritrea; Gabon; The Gambia; Ghana; Glorioso Islands; Guinea; Guinea-Bissau; Kenya; Lesotho; Liberia; Madagascar; Malawi; Mali; Mauritania; Mauritius; Mayotte; Mozambique; Namibia; Niger; Nigeria; Reunion Island; Rwanda; Sao Tome and Principe; Senegal; Seychelles; Sierra Leone; Somalia; South Africa; South Sudan; Sudan; Swaziland; Tanzania; Togo; Uganda; Zambia; and Zimbabwe);
- JPP Co., Ltd. (Japan);
- Levy Consulting (Israel);
- The Myers-Briggs Company Limited (a subsidiary company; Albania; Andorra; Austria; Belarus; Belgium; Bosnia Herzegovina; Bulgaria; Croatia; Czech Republic; Cyprus; Denmark; Estonia; Finland; France; Germany; Gibraltar; Greece; Greenland; Hungary; Iceland; Ireland; Italy; Kosovo; Latvia; Liechtenstein; Lithuania; Luxembourg; Macedonia; Malta; Moldova; Monaco; Montenegro; Norway; Poland; Portugal; Romania; Russia; San Marino; Serbia; Slovak Republic; Slovenia; Sweden; Switzerland; The Netherlands; Turkey; Ukraine; United Kingdom; Vatican City; and Yugoslavia); and
- Psychometrics Canada, Ltd. (Canada).
If our processing of your Personal Information requires transfer of your Personal Information to countries outside of the European Economic Area or to an international organization, we will only do so when we can ensure that the level of protection of your Personal Information will not be undermined. To achieve this, we rely on a variety of data transfer mechanisms, including adequacy determinations by the European Commission, appropriate safeguards such as standard contractual clauses, or binding corporate rules.
To defend or enforce our rights—The Company may use Personal Information to protect itself or to protect the Sites, to respond to a breach of its Terms of Service (or other applicable legal terms), to prevent fraudulent activity, or where it is necessary to pursue available remedies. If a Customer neglects to pay amounts due and owing to
the Company,
the Company may send that Customer’s name, contact information, and account information to a third-party service provider for collection of overdue payments.
Co-Marketing Partners—We may collaborate with other companies to offer you additional Products or Services. We may share Personal Information that is necessary for these other companies to provide the Products or Services that you have requested. This Privacy Policy does not cover the use of your Personal Information by these companies. We encourage you to read a company’s Privacy Policy before requesting any affected Products or Services.
Mergers & Acquisition; Bankruptcy—If any or all of
the Company's assets are acquired by or merged with those of another entity, or in the unlikely event of a bankruptcy, we may disclose, share or transfer some or all of our users’ personal information to or with this entity in preparation of the transaction, as part of the due diligence, or after the transaction has been consummated, so that the successor entity can continue providing our services to our users. If the recipient of the Personal Information has privacy practices that do not meet the substance of this Privacy Policy, you will be given the opportunity to exercise your rights with respect to your Personal Information.
Law Enforcement; Litigation—Certain federal, state, local, or other government regulations may require that we disclose information that we hold. In such cases, we will use reasonable efforts to disclose only the Personal Information required under applicable law, such as in response to a facially valid court order, warrant or subpoena issued or made by a court, person or body. We may use or disclose Personal Information (a) if we believe in good faith that a law, regulation, rule or guideline requires it; or (b) to a person who needs the information because of an emergency that threatens the life, health or security of an identified group or person.
Aggregated data—Other than as stated above, if
the Company provides a third-party with Personal Information, it will be in the form of aggregated data and used for product development, research, or statistical analysis. Aggregated data are created from records that are stripped of all personal identifiers, such as aggregated Assessment responses, or on-site behavior.
The Public—Certain of our Sites offer publicly-accessible blogs or community forums and any Personal Information you provide on these blogs or forums may be read, collected, and used by others who access those Sites. We encourage you to be thoughtful of what Personal Information you choose to provide on such Sites.