Welcome to the 50th anniversary of the TKI® assessment!

To celebrate 50 years of the assessment helping people around the world understand and manage conflict, we'll be sharing new resources throughout the year so you can better generate positive outcomes from conflict.

Whether you’re an experienced TKI practitioner or someone completely new to the assessment, you’ll find something to support your journey into successful conflict management. Watch this page as we make regular updates.

Why the TKI assessment?

Learn why the assessment has been so popular over the years

Learn more

Latest conflict trends

Get the latest research and trends on conflict in the workplace

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Virtual events and promotions

Don't miss out on our upcoming events

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TKI practitioner resources

Get access to webinars, tip sheets, guides, and more

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  •   50 Years the TKI assessment has been helping people to better manage conflict 

  •   10 Million and counting assessments administered 

  •   75%+

    Of customers who achieve 100% ROI within 12 months of using the TKI assessment


    ^Third-party survey of TKI users



Why the TKI assessment? 

36% of people say they deal with conflict often, very often, or all the time.

22% of people say their managers handle conflict poorly or very poorly. 4.3 hours are spent dealing with conflict every week by those who have to manage it.*

The TKI assessment celebrates its 50th birthday in 2024. But why is it so popular?

  • Its five different approaches to conflict give people a practical, accessible framework
  • It helps people understand both their own and other people’s approaches to conflict
  •  The assessment insights enhance leaders’ conflict management skills and ability to reconcile differences

New to the assessment? Learn more about the TKI framework and see how these available reports can help with conflict management:

Want more information? Get in touch.

*Conflict at Work survey, The Myers-Briggs Company, 2022

Latest trends on conflict

TKI Research Report

Conflict at Work: a research report

Our new Conflict at Work research investigates how people in the workplace see conflict today and what we can do to manage it better.

Download report
Psychology conflict workplace

Psychology of Conflict Management

Learn about personality and the different types of conflict so you can apply conflict management strategies that work better.

Download e-book
conflict management

Conflict Management

Listen to this episode of The Myers-Briggs Company Podcast featuring Gail Fann Thomas, conflict management expert and TKI Team Report co-author.

Listen now
WEBINAR

Navigating Hard Conversations with Managers, Peers, and Direct Reports

Watch Now

TKI practitioners resources

Check out these resources designed just for you by our experts to help you continue to manage conflict to increase performance and improve decision-making across your organization.


16 Tips for Using the TKI® Tool for Developing People and Facilitating Conflict Management

Develop your people and learn how to facilitate conflict management with these 16 tips from TKI co-author, Ralph Kilmann.

Download e-book


Managing Conflict in Teams: Introducing the TKI® Team Report

In this webinar, Ken Thomas and Ralph Kilmann, authors of the TKI® assessment, along with Dr. Gail Fann Thomas, conflict management expert and co-author, of the TKI® Team Report, introduce the newest report.

Watch now


Developing Teams Using the TKI® Team Report

In this webinar, co-author of the TKI® Team Report, Dr. Gail Fann Thomas, provides step-by-step suggestions for using the TKI® Team Report to deliver a successful team development workshop.

Watch now

Meet the authors

Want to know more about why the TKI assessment has been so popular since its inception? Watch this multi-part interview with the TKI authors in which they share personal anecdotes, insights into the assessment, and predictions for future of conflict.

Part 1 available now.

Start the conversation and see how we can help you achieve your goals.
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