Public Certification Program Transfer and Cancellation Policy

Up to 14 calendar days before a Program start date, Program registrants have a one-time option to either transfer to another program of like kind or cancel their registration.

To cancel a registration call Customer Support at +1 800 624 1765.

Requests to transfer from one Program to another Program of like kind must be made in writing by emailing contactps@themyersbriggs.com. Certification training must be completed within one (1) calendar year of the request for transfer.

Multiple transfer requests or transfer requests made fewer than 14 calendar days before a Program start date will each result in a transaction charge equal to 10% of the standard registration fee for the Program the participant is registered to attend.

Registration fees will not be refunded for cancellations made fewer than 14 calendar days before a Program start date.

Registration fees will not be refunded where participant fails to attend a Program he/she is registered to attend.


Cancellations, Refunds, and Returns:

If you cancel at least 14 calendar days before a Program start date:


If confirmed Program dates must be moved due to unforeseeable causes beyond the Company’s control, then the Company may cancel or reschedule Programs by providing written notice to you. In the event The Myers-Briggs Company must cancel or reschedule a Program, we will provide registrants as much advance notice as possible. Notification of cancellation will be sent to the participant email address provided at the time of registration. The Myers-Briggs Company is not responsible for any expenses (including, without limitation: travel expenses) that may accrue as a consequence of the cancellation or rescheduling of a scheduled Program.