Psychological Safety: A Game Changer for Constructive Conflict Management

Psychological safety is the foundation of healthy teams and organizations—where people feel safe to speak up, take risks, and engage in honest dialogue. It’s also a critical factor in determining how conflict plays out: whether it leads to positive outcomes or devolves into hostility and dysfunction. When psychological safety is high, teams are more likely to engage in constructive task conflict, where members can productively share different perspectives on important issues. At the same time, team members are able to minimize process and relationship conflict that can be destructive.

Leaders play a key role in creating the conditions for psychological safety and constructive conflict management. But how can psychological safety be measured? And how can leaders cultivate it to improve the way team members handle conflict that results in increased innovation, better problem solving, and higher performance?

10AM PDT
July 8th, 2025

Virtual

For leaders and L&D professionals who want to build stronger, more successful teams, join conflict management expert Dr. Gail Fann Thomas for an engaging, research-based webinar where you'll learn:

The fundamentals of psychological safety and its role in conflict management
How psychological safety influences the three types of conflict: task, process, and relationship
The ways leaders influence the creation of psychological safety
A practical, real-world application focused on:
- Assessing the degree of psychological safety and Thomas-Kilmann Conflict Mode Instrument (TKI^®) conflict-handling approaches at the team level
- Interpreting the assessment results to identify areas of strength and suggestions for team development
- Facilitating structured team discussions to guide effective action planning to improve psychological safety, conflict management, and performance over the team's life cycle

Can't make it? Register anyway and we’ll send you the recording and slides.