Leverage Your MBTI® Knowledge to Help Healthcare Providers Deliver Better Outcomes Webinar
How healthcare providers can betters serve their patients.
Now’s the time to help doctors, nurses, technicians, and others in the healthcare field understand how their personality preferences affect their communication and patient care styles—and how making small, deliberate changes in style can profoundly improve their patients’ overall care and satisfaction.
Join Sherrie Haynie, CPP Solutions Consultant, as she provides an overview of how healthcare providers can better serve their patients by incorporating Myers-Briggs® insights into their patient interactions.
This webinar will introduce:
What research tells us about patient care and satisfaction. Highlights and important takeaways of research identifying key contributors and detractors related to patient care and satisfaction.
Four steps to becoming a better negotiator
MBTI® preferences and patient connection. Overview of how type preferences affect care style, how providers can use knowledge of their MBTI preferences to better communicate and connect with patients, and how personal strengths and blind spots come into play.
Style flexing. A look at how to appropriately flex one’s care style to improve provider–patient interaction and connection, and, ultimately, patient satisfaction.
Stress management using Myers-Briggs insights. Type-specific steps for managing provider stress and its impact on patients.