The Online Shop Is Now Closed

As of September 16, 2025, our online shop has permanently closed.

All purchasing, including paper materials and digital books, has now moved to Elevate®, our secure practitioner platform for managing assessments, purchasing resources, and accessing new tools and content.

This change is part of a broader strategy to streamline your experience and deliver even more value through a single, connected platform—making it easier for you to access everything you need in one place.

If you were a previous shop customer, this page explains:

How to access any remaining inventory that has been moved into Elevate
What to do if you don’t have an Elevate account yet
Where to get help and support

What’s Changed

As of September 16, 2025:

The online shop has permanently closed
All purchasing, including paper materials and digital books, now happens in Elevate®
Any remaining inventory from your shop account will be moved to your Elevate account once it is set up
If you didn’t have an Elevate account before the closure, see the guidance below on how to get started

If you didn’t have an Elevate account before the closure, see the guidance below on how to get started.

What you need to do

If you purchased from the shop in 2024-2025:

Your Elevate^® account has already been created using the email address from your shop account
Search your inbox for the activation email we sent—use the link to set your password and log in
Any remaining inventory from your shop account will appear in your Elevate Resources section shortly after your account is set up

FAQs

Why has the online shop closed?

We’ve closed the shop to simplify your experience. Everything—from purchasing to managing assessments and accessing resources—now happens in Elevate®, giving you one connected platform instead of two separate systems..

What is Elevate, and how is it different from the shop?

Elevate is our secure practitioner platform. Unlike the shop, Elevate isn’t just for purchasing — it’s a complete workspace where you can deliver assessments, run projects, access resources, and order products. Everything you need is in one place, behind a single login.

How do I access my Elevate account?

Search your inbox for the activation email we sent. It contains a link to set your password and log in. Once your account is active, any remaining shop inventory will appear in your Resources section shortly after setup.

Do I have to pay for Elevate now that the shop is closing?

No. If you made a purchase in 2024 or 2025, you’ll automatically receive a free 12-month license to Elevate. This ensures you can continue your work without interruption or additional cost.

What happens after the 12 months?

Our long-term plans for Elevate access are still being finalized. We will communicate clearly with you before your free 12-month license expires so you know your options well in advance.

What if I last purchased before 2024?

If you purchased before 2024 and would like to start using Elevate, please email Customer Support at support.us@themyersbriggs.com. They will help you get set up.

Will my old orders be visible in Elevate?

Order history from the shop has not been moved over, but any unused inventory will be available in your Elevate account once it’s active.

What happened to my shop account?

Your shop account is now closed. If you purchased from the shop since 2024, we’ve already created your Elevate account using the same email address.

I already have an Elevate account. Will my shop purchases show up there?

Not as order history — that won’t transfer. But any unused inventory will be automatically added to your Elevate account, on September 16.

What if I only used the shop to buy physical products or eBooks?

You’ll still be able to purchase both physical and digital products directly in Elevate. The difference is that everything — from assessments to resources to projects — is now handled through one secure platform.

Will anything change in how I place orders?

Yes — all purchases will now happen through Elevate. You’ll log in and order based on your access and certification level.

This also means everything you need — from assessments to reports to project tools — is now in one secure environment.

Can I still buy paper materials and digital books?

Yes—all purchasing now happens through Elevate, including paper materials and digital books.

Who do I contact if I have questions?

Email our Customer Support team at support.us@themyersbriggs.com for help with account access or inventory.