Today’s workforce spans up to five generations— Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z. Despite common perceptions and stereotypes about intergenerational clashes, inherent conflict between cohorts is not well supported by empirical research. In fact, it’s often these perceptions and stereotypes that fuel unnecessary tension and cause intergenerational conflict.
In this webinar, Dr. Gail Fann Thomas, conflict management expert and co-author of the TKI® Team Report, unpacks the misconceptions and realities of generational dynamics. She offers alternative ways to understand conflict in a multigenerational workplace and provides practical strategies for addressing it more effectively.
Watch this webinar to learn:
About the expert
Gail Fann Thomas is faculty emerita at the Naval Postgraduate School in Monterey, CA and has received numerous awards for her teaching and research. She conducts research on high-performing teams, is co-author of the newly released Thomas-Kilmann Conflict Mode Instrument (TKI) Team Report, and currently teaches in leadership development programs for numerous organizations. You can find her conflict management podcast episode here.
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