Guide
Psychological Safety
Why psychological safety is the foundation that constructive conflict-handling is built on.
TKI® resource library
Don’t leave conflict to chance.
Help the people you work with turn everyday disagreements into constructive outcomes. Five resources on the TKI® assessment, free to download.
No sign-up needed. Every download is a direct PDF link.
Go deeper on the TKI® assessment
Real research and field-tested practice on conflict at work
Start with the guide on psychological safety, then work through the research and the practical tips. The data sheet covers how the assessment works and how to bring it to your organization.
Research
The Psychology of Conflict in the Workplace
How psychological and personality insights, from fight-or-flight to the five conflict-handling modes, help with task, relationship, and value conflict.
Research
Conflict at Work: A Research Report
A 271-person survey on how people really handle conflict at work: what it costs, what causes it, and how it connects to conflict-handling mode and personality type.
Guide
16 Tips for Using the TKI® Assessment
How to choose the right mode for the situation, plus how personality type, organizational culture, and self-assessment bias factor in.
Overview
TKI® Assessment Data Sheet
The full rundown: 30 questions, about 15 minutes, no certification required, and how to bring it to your organization.
All five resources open as PDFs in a new tab. Feel free to share them with colleagues.